FAQs
How long is shipping?
How long is shipping?
At LockedLove, we ship all orders within 1-2 business days for FREE.
Tracking details are sent to your email once shipped.
Estimated delivery:
Standard: 4–9 business days.
Express: 3-7 business days.
These times all estimates and your order may arrive earlier or later, as we are experiencing a high volume of orders during this month.
Can I shower or swim with it?
Can I shower or swim with it?
Yes, our jewellery is water-resistant and safe for daily exposure.
Will it tarnish or rust?
Will it tarnish or rust?
No, our bracelets are made from durable materials designed to resist tarnishing with proper care.
What if it doesn’t fit?
What if it doesn’t fit?
Our kit includes cutters to trim the bracelets to the desired length, and replacements are available if needed.
Is it safe to wear daily?
Is it safe to wear daily?
Yes, they're made for everyday wear and normal activities.
What are they made of?
What are they made of?
Our silver jewellery is made from Sterling Silver, which is pure silver.
Our gold jewellery is made from 14K-plated gold.
How do I put my bracelet on?
How do I put my bracelet on?
1. Measure the size of the bracelet on your wrist.
2. Cut the bracelet to the desired length using the cutters.
3. Put the bracelet on and close the clasp using the pliers.
4. Enjoy your permanent bracelet for forever!
What happens if i need to take it off?
What happens if i need to take it off?
Don't worry! In case you need to take it off or cut it off for an emergency, we have a whole new bracelet ready to get shipped out to you, free of charge, if you purchased the warranty! Just contact us and we will make it all right for you.